Troubleshooting BIMeta for Revit

2 views · by Kevin J Bruno · updated 3 minutes ago

Solutions to the most common BIMeta for Revit problems. Still stuck? Contact support.

BIMeta tools are greyed out

You're not signed in. Open Settings → Account and sign in. Settings and the AEC Library entry stay available while signed out.

“BIMeta for Revit needs to connect to the internet at least once every 7 days…”

Reconnect to the internet. The tools unlock within minutes — no Revit restart needed. See the 7-day check-in.

My discipline tabs are missing

They appear only after sign-in and discipline setup. Open Settings → Account → Choose Disciplines.

When do update prompts appear?

About 60 seconds after Revit starts, at most once a week: Install when I close Revit, Remind me later or Skip.

The AEC Library says “Sign in required”

Sign in under Settings → Account, then reopen the library.

More help

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