Troubleshooting BIMeta Screenshot
2 views · by Kevin J Bruno · updated 3 minutes ago
Solutions to the most common BIMeta Screenshot problems. Still stuck? Contact support.
“Tray icon failed to register”
BIMeta Screenshot is already running — look for it in the system tray.
The webcam or microphone won't start
Allow access in Windows Settings → Privacy & security → Camera / Microphone.
A hotkey doesn't work
Another app uses it. Change it in Settings > Shortcuts.
My recording has no sound
Audio is off by default. Enable it in Settings > Video; it applies to the next recording.
Overlays show up in my recording
Hide them before you start recording.
More help
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