Troubleshooting BIMeta Portal & Drive
2 views · by Kevin J Bruno · updated 4 minutes ago
Solutions to the most common BIMeta Portal & Drive problems. Still stuck? Contact support.
“A WoWonder API server key is required…” / “IT administrator to finish setting up BIMeta”
This computer isn't set up for BIMeta sign-in yet. Contact your IT administrator.
“No companies selected, or nothing has loaded yet.”
Choose File > Choose Companies....
“Download this file before opening it.”
Download it first — files open from your encrypted vault.
“Access to project X was removed — N local file(s) were deleted”
Your access was revoked, so local copies were removed as a security measure.
“External share links are switched off for this project”
A portal admin can enable them under the project's Settings.
I signed out — are my files gone?
No. Signing out locks the app but keeps your downloads.
More help
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