Troubleshooting BIMeta Mail

2 views · by Kevin J Bruno · updated 2 minutes ago

Solutions to the most common BIMeta Mail problems. Still stuck? Contact support.

“This server doesn't support entering a 2FA code here yet…”

Create an App Password in webmail (Settings → Security → App passwords) and sign in with it.

“That code didn't work…”

Re-check your 6-digit two-factor code and try again.

Android: “supports up to 10 accounts”

Remove an account before adding another.

I can't rename a folder

IMAP folders and system folders (Inbox, Sent…) can't be renamed.

iPhone: new mail arrives slowly

There's no instant push yet — mail is checked every 45 seconds while the app is open and in the background when iOS allows.

Images in emails are hidden

Tap Load Remote Images, or allow them in settings.

More help

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