Your BIMeta Account and Sign-In
2 views · by Kevin J Bruno · updated 4 minutes ago
Every BIMeta desktop app uses the same BIMeta account (the one you use at chat.bimeta.net). Sign in once in any app and you're signed in to all of them on your Windows profile; sign out of one and you're signed out of all of them.
Sign in
- Launch any BIMeta app. The Welcome Back screen appears.
- Enter your Email and Password, then click Sign In.
- Prefer Autodesk, Bentley, Microsoft or Facebook? Click the matching Continue with… button. It opens the BIMeta website where you link that account; then come back and sign in.
Create an account
- On the sign-in screen, click Don't have an account? Create one.
- Finish registration in your browser at chat.bimeta.net.
- Return to the app and click I've created my account - Sign In.
How your sign-in is stored
- Your password is never saved. The app keeps an encrypted session in your Windows profile (
%APPDATA%\BIMeta\Auth\). - Signing out anywhere ends the session in every BIMeta app on this computer.
- In Revit, unticking Remember Me? at sign-in removes the shared session too — so you'll be signed out of the other apps.
Troubleshooting
| Message | What to do |
|---|---|
| This computer has not been set up for BIMeta sign-in yet. Ask your IT administrator… | Your company needs to set this computer up for BIMeta sign-in once. Contact your IT administrator. |
| Sign-in timed out. Try again and complete it in the browser window. | Start the sign-in again and finish the steps in the browser tab that opens. |
| Sign-in was cancelled. | The browser step was closed before finishing. Try again. |
| The BIMeta server could not be reached | Check your internet connection or proxy, then retry. |
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