Troubleshooting BIMeta Site Photo
2 views · by Kevin J Bruno · updated 2 minutes ago
Solutions to the most common BIMeta Site Photo problems. Still stuck? Contact support.
“Enter the Portal server and … server key under Server settings first.”
Ask your administrator for these details and enter them under Server settings.
“That staff account does not have BIMeta Portal access.”
Ask a portal admin to give you access.
“No companies yet”
A portal admin needs to add you to a project.
“Viewer accounts can't upload photos.”
Ask for Member access or higher.
“Your session has expired. Please sign in again.”
Sign in again.
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