Troubleshooting BIMeta Media Player

2 views · by Kevin J Bruno · updated 3 minutes ago

Solutions to the most common BIMeta Media Player problems. Still stuck? Contact support.

Why can't I play Spotify or Apple Music tracks?

They're protected by DRM. Play them in their own app and turn on Sys audio to visualize them.

An upload failed

Check %APPDATA%\BIMeta\MediaPlayer\upload.log and click Retry failed.

Visualizers stop when minimized

That's intentional to save power.

A video didn't resume where I left off

Resume works for videos longer than 3 minutes.

More help

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